Shipping Information | Adrienne Reid Designer Jewellery | Australia

WE OFFER FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER $100.

INTERNATIONAL REGISTERED POST

  • $10 Flat Rate Shipping on all orders within Australia. Delivery between 5-7 business days (shipping may take longer to some countries).
  • Fully trackable
  • All orders are dispatched the next business day. Please note, during sale periods or within 3 days of a new collection launch there may be some delays. You will receive an email from Australia Post letting you know that your order has shipped and your tracking number.
  • Signature required on delivery. If you are not at home to receive, the package will be delivered to your local post office and a delivery slip left with pickup details. You will need identification to collect.
  • Please check with your local post office if you experience problems during shipping.
  • Unsure what duties and taxes you may be charged, you can use this estimator to get an idea.

INTERNATIONAL DHL EXPRESS SHIPPING

  • $20 Flat Rate Shipping on all International orders.
  • Delivery between 3-7 business days.
  • All orders are dispatched the next business day. Please note, during sale periods or within 3 days of a new collection launch there may be some delays. You will receive an email from Adrienne Reid to let you know that your order has shipped with your tracking number.
  • This service is fully trackable.
  • Once an order has been shipped and tracking details emailed to you, Adrienne Reid is no longer responsible for goods shipped. Please check with DHL if you have any delivery issues. DHL Express Shipping may incur higher customs/duty taxes depending on your country, if you are concerned with this we suggest choosing International Registered post option instead. For information on Custom/Duty tax, speak to your local customs office.
  • Signature required on delivery. If you are not at home to receive, DHL will contact you to arrange another delivery time. You will need identification to collect.
  • DHL requires a phone number for delivery and cannot deliver to a PO Box.
  • DHL cannot ship to Russia.
  • Unsure what duties and taxes you may be charged, you can use this estimator to get an idea.

DOMESTIC SHIPPING (WITHIN AUSTRALIA)

All orders within Australia are sent with a trackable service via Fastway Couriers (signature is required).

Tracking is available at http://www.fastway.com.au. Next day delivery within QLD, or 1-3 business days elsewhere within Australia. All orders are dispatched the next business day. Please note, during sale periods or within 3 days of a new collection launch there may be some delays. You will receive an email from Adrienne Reid letting you know that your order has shipped along with a Fastway Couriers tracking number.

WILL THERE BE A SHIPPING DELAY DURING A SALE OR NEW COLLECTION LAUNCH?

During Adrienne Reid Sale’s or New Collection launch, shipping times are not guaranteed and can be delayed depending on how busy we are so please be patient during these times.

HOW FAST WILL YOUR ORDER BE PROCESSED?

In most cases your order will shipped the next business day. However due to the handcrafted nature of Adrienne Reid products, there may be a slight delay on Wall Pieces. Please note - during sale periods or within 3 days of a new collection launch there may be some delays depending on how busy we are and we truly appreciate your patience during these times.

WHERE DO WE SHIP TO?

We ship WORLDWIDE. If your country is not listed at the checkout, please email us and we will consider adding your country to the list.

SIGNATURE REQUIRED:

For tracking purposes a signature is required on delivery for domestic and international shipping. If no one is home during business hours your package may end up at your local post office or depot. If delivery is attempted but you are not home you will receive an ‘attempted delivery slip’ in your letterbox and an ‘attempted delivery email’ giving you instructions on where to go and collect your package. To avoid a failed delivery attempt please use an address where someone can sign for your package during business hours, ie. a business address.

SHIPPING COSTS:

We offer $10 Flat Rate shipping within Australia & $20 Flat Rate International shipping. Please Note - We do not ship to Hotels so use a private address only.

SHIPPING LIMITATIONS:

Unfortunately, due to carrier limitations we are currently unable to ship to the following countries/regions:

  • Indonesia
  • Pakistan
  • Cuba
  • Iran
  • Korea, People Democratic Republic of (North Korea)
  • Sudan
  • Syria

CUSTOMS/ IMPORT TAXES FOR INTERNATIONAL CUSTOMERS:

All international customers are responsible for the customs rates within their own country. Adrienne Reid will declare FULL $ value paid on international shipments and must include an invoice for customs should they require it. Unfortunately Adrienne Reid CAN NOT put a lower value on the parcel.

Below is an approximate list of thresholds where taxes and import duties will occur in your region. Please note the rates are an approximate indication only and should be used as a guide. For further information, please contact your local customs office.

UNITED STATES

Tax & Duty will be charged if purchase exceeds $200.00AU approx.

CANADA

Tax & Duty will be charged if purchase exceeds $0.00AU (All imports will be charged TAX & DUTIES)

UK & EUROPE

Tax will be charged if purchase exceeds $0.00AU (All imports will be charged VAT) and duty will be charged if purchase exceeds $150AU approx.

JAPAN

Tax & Duty will be charged if purchase exceeds $80.00AU approx.

NZ

Duty will be charged if purchase exceeds $50.00AUD approx.

 

 

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The Story | Adrienne Reid Designer Jewellery | Australia

Adrienne Reid’s luxurious Designer Jewellery label was established in Noosa Heads in 2016 and is
quickly becoming a much-loved Australian jewellery brand.
Growing up in the Melbourne Hinterland with a background in graphic and web design, as well as a love of fashion and jewellery, they’ve come together to create an exciting and truly unique brand which is gaining a cult following for good reason.

Known for her luxe, bohemian-style collections featuring bold and unique statement jewellery and accessories, the designs transcend the seasons of fast fashion and passing trends, making her label a favourite amongst fashion enthusiasts for go-to investment pieces. Each of her designs are hand embellished with a focus on bringing the most beautiful quality to each piece.

Working with a mixture of raw and textural elements including various metals, earthstones, crystals, feathers, textiles, shells and resins, Adrienne handcrafts and embellishes each piece individually in her Noosa Heads studio.

With a focus on statement pieces both for you and your home, each combines a contrast of styles to create striking, contemporary pieces. Known for her stunning designs and limited edition collections, Adrienne Reid is a brand that proudly designs and creates her collections ethically and understands and embraces the emotional significance of handcrafted pieces.
Designed in Noosa Heads and created both locally and abroad, Adrienne Reid pieces are full of love and beautiful energy and a definite must-have addition to your wardrobe.